Cancelling your membership

You can cancel your FW membership at any time, but we’re sorry to see you go. 

If you're having second thoughts about your membership or need help, please contact us. 

If we're saying goodbye for now, you can cancel your membership by following the steps below.

1
Access your ‘Profile’ by navigating to the drop-down menu in the top right-hand corner.
2
Select 'My Account' to access your membership and billing details.
3
In the section that includes your membership details, select 'Cancel'. 
4
Once you’ve selected ‘Cancel’, you’ll need to confirm the cancellation.
5
Your FW membership has now been cancelled. 

Notes

Membership fees are non-refundable as per the Membership Terms you agreed to when you joined FW. 

If you wish to cancel your annual membership early, the cancellation is immediate and your membership fee is non-refundable. 

If you choose to cancel your monthly membership, your cancellation is immediate and no refund for any part-month remaining will be provided.

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